Wellstar Hospitals

Patient Privacy Notice

“Your Health, Your Data, Our Priority”

At Wellstar Hospitals, we use the Wellstar Telehealth Electronic Health Record (EHR) to ensure your medical history is accurate, secure, and available to your doctors 24/7. This notice explains how we handle your sensitive information.

1. What We Collect

We collect your name, contact details, medical history, test results, and prescriptions. This is classified as “Sensitive Personal Data” under Nigerian law.

2. How We Use Your Data

  • Care Delivery: To provide accurate diagnoses and treatments.
  • Telemedicine: To allow our doctors to consult with you via the Wellstar portal.
  • Emergency: To share vital info with first responders if your life is at risk.

3. How We Protect You (The Tech Layer)

Your data is not stored on paper. It is encrypted and hosted on secure Cloud servers managed by our technical team.

  • Access Control: Only authorized medical staff can view your records.
  • Audit Logs: Every time your file is opened, our system records who viewed it and why.

4. Your Rights as a Patient

Under the NDPA 2023, you have the right to:

  • Access: Request a digital copy of your medical records.
  • Correction: Ask us to fix any errors in your health history.
  • Portability: Request that we transfer your records to another hospital if you move.

5. Data Ownership

Wellstar Hospitals remains the sole custodian of your data. We do not sell or share your medical info with third parties (like insurance or pharma companies) without your explicit written consent.